1 reviews | Active since Aug 2016
I am not surprised by this bad service from NANDOS
Good day,
First and foremost, let me express my disappointment in Nando's Sandton. I do understand that I am just another customer and you guys have customers all over South Africa however I feel you should maintain a good relationship with all your customers.
I bought a full chicken for my team and asked for half to be Moz paprika and the other half to be hot instead I get a mild full chicken that was cut like kids will be eating it. I can tell from the meal that this was not made with pride/ joy. This is the second time Nando's Sandton messes with my order, the manager has the nerve to tell me that he is sorry. What is sorry going to do for me?!
I will not buy from Nando's ever again and as I know you don't care as I am nothing but a number. I don't believe this is what Geoff Whyte would expect from his employees.
Regards, Thando Ngwenya
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team