1 reviews | Active since Apr 2018
Hi.
I'm utterly disappointed and disgusted to how the manager of Nandos rosmead ave in Kenilworth cape town has treated me.
Sello the manager should definitely undergo investigation on his managerial s****s.
I needed the restroom badly went in there knowingly Nandos have a restroom, with the intention of purchasing my meal.
Yet I was shouted at and accused of me just using their facilities.
He asked( or should I say shouted after me) me before I ran to the restroom if I will be purchasing their food and I said yes.
When I came out of the restroom, he had no etiquette of speaking or enquiring to why I wanted to leave the shop.
He blatantly accused me of only using the restroom and not purchasing anything.
Which was not my intention.
First of all I was looking for my partner to where he is because he was not in the store.
While the manager of Nandos sello, was still screaming, telling me that I shouldn't come back again.
With that I left the shop. Then re entered demanding a telephone number for his regional manager, he refused to speak with me.
And then that's when a customer of Nandos as well watched and saw how poorly I've being treated by this particular manager that's when he phoned Nandos head office and they wanted to speak with him while speaking with them he puts the phone down.
I left the store unhappily no apology whatsoever.
Then I arrive at home wanting contact the regional manager with the number I received. I did so only to discover it's the manager number itself.
Never in my life have I been treated this way by any male and for him to treat me like this. Devastates me.
One truly unhappy customer.
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
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