NZ
Natasha Z
1 reviews | Active since Mar 2012
20 May 2019, 12:56
HOTPOT RICE RIPOFF
Hi, We have been ordering the Hotpot with spicy rice for over a year now from Nando's so I know exactly what and how much you get. You changed the packaging and the price increased, now you basically get a box half filled with rice and a few pieces pulled chicken. NO VEGETABLES, NO TOMATO RELISH, BARELY CHICKEN and HALF THE SIZE OF BEFORE. We basically pay for a half-filled container yellow rice ********** It used to be quite equal parts rice and vegetables and relish and pulled chicken.
We ordered 5 x hotpots today and it was a TOTAL *******! '
Helpful (0)
Replies (2)0
Replies (2)
Nando's's replyOfficial
20 May 2019, 16:46 Dear Natasha,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply20 May 2019, 16:46
Official
Dear Natasha,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
NZ
Natasha Z's updateReviewer Update
22 May 2019, 09:10Well your relevant team has no interest in getting back to us. Guess our money is good enough what we get for that money Nando's does not care about.
NZ
Natasha Z's update22 May 2019, 09:10
Reviewer Update
Well your relevant team has no interest in getting back to us. Guess our money is good enough what we get for that money Nando's does not care about.