1 reviews | Active since Oct 2017
Hotpot meal
I bought food at Nandos Randburg on Malibongwe 2 chicken quarter legs and hotpot. The hotpot did not smell good at all. I took the food back to the store and instead of being helped as a customer I was basically told my sense of smell and my family sense of smell is not functioning because the food was ok. I spoke to a gentleman called Chris and instead of helping a customer still claim that the food was ok yet the lady who received it at the drive through window smelled it and knew something was not right thus asked me to proceed to the collection window for assistance. Unfortunately the customer was wrong yet I buy the same Hotpot everyday and now I can't smell something that is bad.
Dear Fortunate ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Dear Fortunate ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,