HORRIFIC Customer Service from Nandos: Eagles Landing.

The worst customer service ever at Nandos Eagle's Landing. I actually need a -5 star rating option! What makes it even more pathetic is that the guy said he was the manager.

He is very rude, insulting and degrading. It was freezing outside this evening, and he unproved, harshly chased the delivery guys out of the shop, telling us that we should wait for our food outside in the cold. And that time, we had done nothing wrong! He was shouting and pushing us out, treating us like we're dogs. Telling us that he will treat us and talk to us the way that he wants to, even after reminding him that what he was doing was not good customer service. Yes we are delivery guys, but it should never ever be mistaken, we are there to represent the customer, we are the customers! We will not be degraded and be treated like dogs!

And to the owner of Nandos Eagle's Landing: I am expecting you to take drastic matters on what your employee has done. Is this the customer service that your shop supplies? Your employee was boldly saying that he did not care about customer service! He was even telling others to cancel their orders and leave. And I promise you, if this continues, we as drivers will tell our customers what exactly is happening at your shop, and that we wont be delivering anything from your shop, if they want Nandos, they should use a different one! We definitely will not accept such pathetic behaviour. I am expecting you to fix this, to value ALL of your customers! The Consumer Protection Act of South Africa is exactly for such issues. I am hoping that this will be fixed ASAP! that's if you still want us to deliver from your shop.