HORRIBLE SERVICE - ORDERED FOOD AND IT DID NOT ARRIVE

I work at medical practice where we usually order takeaways, we don't order Nandos much because the orders usually come an hour after the specified delivery time. But yesterday i gave it a shot. Ordered on the app at Nando's Gezina. The food did not come on time as usual so i called the call centre they said the order is received so they will call the store and call me back of which they didn't. After that I could not get hold of anyone. SHOCKINGLY our food did not arrive AT ALL so the medical professionals had no lunch. Wow Nando's never ceases to amaze me. Trust me when I say I will never order there again, horrible disgusting service.