MC
Mwate C
1 reviews | Active since Dec 2022
03 Dec 2022, 19:35
Horrible service
I was at nandos for lunch, I said to the lady at the till can I pay after I am done. She arrogantly said to me u need to pay now. I asked to speak to the manager who came and was equally arrogant. They made me feel like I was a ***** and could not pay for my bill. No customer service whatsoever, I couldn't believe I was at nandos.
Helpful (0)
Replies (2)0
Replies (2)
Nando's's replyOfficial
03 Dec 2022, 21:22Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holi
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holi
Nando's's reply03 Dec 2022, 21:22
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holi
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holi
MC
Mwate C's updateReviewer Update
03 Dec 2022, 21:34This is exactly what the problem is with the service. We will get back to you in two shakes, like *** is "we will get back to you in two shakes, tomorrow, next week or never. I don't need an apology, go to your branch in benmore and teach them customer service. That lady who is the manager I spoke to should be fired, No customer service whatsoever.
MC
Mwate C's update03 Dec 2022, 21:34
Reviewer Update
This is exactly what the problem is with the service. We will get back to you in two shakes, like *** is "we will get back to you in two shakes, tomorrow, next week or never. I don't need an apology, go to your branch in benmore and teach them customer service. That lady who is the manager I spoke to should be fired, No customer service whatsoever.