Horrible Service and Bad Attitude
I have never been welcomed in such a bad manner at any nandos ever. I placed an order earlier for pick up and to my surpise when I got there was only one person that could assist me and when I asked the question of why did I have to wait for her (LEBO) to assist me she just gave me attitude and in an unintrested tone she gave a HUGE sigh and told me that is how their system works. To make matters worse was that I had to shout to get attention as the rest of the staff in the kitchen were having a fat conversation. What really made me angry is that she kept on saying my name wrong and she didnt care at all. I am never going to dine there I would rather go to another branch but in Sandton they have lost me along with my family as a customer. F.Y.I NO BUTTER WAS INCLUDED WITH MY ORDER!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)