Horrible Service :-(
<p>today at Nandos I called in an placed an order for 3quarter chickens and 2 packets of chips, 2 rolls rice and for collection.</p> <p> </p> <p>Got there provided my name and got my order she even told me what was inside the Nandos brown paper bag. I did'nt find it necessary to still check.</p> <p> </p> <p>to my surprise when I got to work only 2 quarter chickens was in the bag, called and spoke to Thandi guess what? I was advised if I could come back and collect no apology at all. I tol her I can't she told me if the driver had to deliver if would take 15min to an hour!.</p> <p> </p> <p>already I am a hungry furious client and still no apology?</p> <p> </p> <p>This took place at 01:36 it's 02:45 I haven't been contacted by her Manager or supervisor. Is this the customer service Nandos Chilli lane provides?</p> <p> </p> <p>I am dissapointed. I'm honestly taking this further.....</p> <p> </p> <p> </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)