1 reviews | Active since Oct 2016

03 May 2017, 14:08

Horrible Service

<p>I called into Nando's Southgate Value Mart line on ********** on the 26 April 2017, I ordered food for delivery and I never got the meal or even a call from the manager, after I has asked him/her to call me. A week later, no call to apologise nothing. I will never buy from a Nandos again!</p>

0
Replies (1)
Nando's
Nando's's reply04 May 2017, 15:20
Official

Dear Sinayo,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)