1 reviews | Active since May 2017
Horrible service
Good afternoon
On saturday i went to nandos wonderpark bought full pack meal as a sit in while i was eating i felt like drinking a juice i called a lady who was passing next to my table she works at nandos i said to her can i order a juice she pointed the counter and said to me i should go there and buy juice myself.I had to leave my food stand up and buy a juice they gave me a slip they said they will bring my juice on my table i should go and sit down;after 20 minutes i was fustrated because i am still waiting for my juice i callef that lady again katlego i said to her can you call your manager then said i am the manager i told her that ive been waiting for my juice for 20 minutes she took my slip (order no 462) and ask her team about the juicebi heard the response to my suprise they cashier just said oh i forgot.The manager she didnt apologise or anything she just said your juice is coming then i said to her no i want my money back she took the slip and refunded me that wad it....Nandos Wonderpark is my favourite but saturday i got a horrible service if you are tired just go home easy!!!!
Good Day Thalita Monehi
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
The Nando's Customer Care Team
Good Day Thalita Monehi
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
The Nando's Customer Care Team