NP
Nomsa P

1 reviews | Active since Jun 2018

30 Jun 2018, 11:56

Horrible service

Nando's Sandton City your service is horrible, we ordered food and it was delivered after 2 hours and when we got the food it was cold! I am disappointed

0
Replies (1)
Nando's
Nando's's reply02 Jul 2018, 12:11
Official

Dear Nomsa,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)