TS
Tshepi S

1 reviews | Active since Dec 2011

25 Jan 2019, 20:10

Horrible meat

I bought a full chicken and asked for extra sauce... the meat was burned and and had no sauce on it... I drove all the way to Kempton Park and all I have is burned meat that tastes horrible... I’m truly dissatisfied and disappointed. And I bought this for the whole family...

0
Replies (1)
Nando's
Nando's's reply26 Jan 2019, 15:12
Official
 Good day Tshepi,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays) 

Best regards,