nB
ntombi B

1 reviews | Active since Jun 2016

21 Feb 2019, 17:12

horrible food served

I went to nando's allens nek on Friday 15 Feb 2019 at 7pm to buy full chicken and chips, when I got home my chicken was so dry and burned I couldn't even serve my family that food, I even took a picture of the food. honestly this is unacceptable as it is a waste of my time and my energy as I now have to cook.

0
Replies (2)
Nando's
Nando's's reply21 Feb 2019, 18:38
Official
 Dear Ntombi

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays) 
nB
ntombi B's update21 Feb 2019, 18:45
Reviewer Update
thank you for your quick response and a call from one of the store stuff called me (did not even introduce himself if he was the manager or what) unfortunately his call was very cold and for him telling me that I will not get the service in future was just a waste. I have my money that was wasted for nothing.