1 reviews | Active since Jun 2012
Horrible food
I visited the store at Eastgate mall and as I was craving their meal and only to find out that the meal I was giving only took less than 3 minutes to prepare and the chicken was not even half done and I ask the waiter how brought the meal to me to go and change it and she came with the same checking I told them was not prepared well and only took it back to the stove to be re cook it again and when done she brought it back to me and I told her that I can't have the chicken that I told them was not prepared well and she took it back and the manager by the name of Thulisile brought he same meal again now for the third time and tried to explain and I told her to refund my money I left and I didn't know that this is the new standard that Nandos offer to regular customer and I will not be going back to this Nandos anymore?you can imagine the germs as the same chicken was taken back to the stove to be cooked again,I am so disappointed as I was looking forward to my meal and will start to eat at machachos from now on.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)