1 reviews | Active since Jan 2018
horrible food
This particular branch of Nandos is horrible! the food is always either burnt or too dry. they rarely get it right. last time i bought a meal and they forgot to pack my salad,only found out when i got home,i had to go back and fetch it and no one seemed very apologetic about it! i have had several incidents with them but i keep ignoring,untill yesterday! am pregnant and i was coming from work very tired,i decided to pass through and but some food. when i got home the meat was very dry,no sauce nothing. and i had ordered some rice even,i had to eat it like that because i couldn’t go back as i was not feeling well! the meat was literally tasteless,chicken breast was hard,couldn’t chew it. am very annoyed because i slept in an empty stomach, you guys need to improve your service because honestly am not impressed!!!
Dear Kimberley
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Dear Kimberley
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)