lK
lerato K

1 reviews | Active since Jun 2013

25 Jan 2022, 21:11

Horrible experience

We called at Nando’s Rosebank and order 2 legs and they made 2 breasts. We ordered right before closing time and they decided to give us what was left. They were so sneaky because they did not even label chicken parts,as in “leg” or “breast”.The spinach ordered did not have salt or flavour. Horrible experience!

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Replies (1)
Nando's
Nando's's reply26 Jan 2022, 15:30
Official
 Dear Lerato,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,
The Nando's customer care team
 

Customer care:             ***
Operating hours:           Monday – Sunday, 9am – 10pm (including public holidays)