Hair In food and bad service

We bought food on the 27.02.2015 and asked them for well done and extra sauce., But we received under cooked chicken which made my husband and i very sick.. Then we ordered again on the 01.03.2015 and asked for well done, extra sauce and a coleslaw on the side. The chicken came uncooked again and hair in the coleslaw... we phoned them and the manager refused to listen to what we had to say and said oh she will send extra sauce to us..We told her no we want to our order re made... Again she sends the same thing with no sauce and under cooked. its either they are not trained or they just dont care but how can they give customers raw food and not once but twice... they have a dont care attitude, we spend our money to get a descend meal to eat and we get ******* food... I will never buy from them AGAIN!!!!