vvdm
vicky van der merwe
1 reviews | Active since Mar 2009
25 Feb 2015, 19:42
gross
My mom and I purchased 2full pack meals. 2chickens.2rolls.2salads.2wedges and 2 coke.I am disgusted at the quality of the food recieved.the salads were gross lettuce wilted and olives visibly gooey.the chicken was tiny much smaller than what I can remember ever receiving from nandos really bad value for money.very disappointed with the meal..I have photos of the salad if you wish to see. Did not takes pics of the rest unfortunately. Please phone me with how you plan on correcting this.
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Nando's's replyOfficial
26 Feb 2015, 10:39Hello vic01,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60192
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60192
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Best regards,
Nando's's reply26 Feb 2015, 10:39
Official
Hello vic01,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60192
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60192
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Best regards,