PS
Pheladi S

1 reviews | Active since Sept 2014

24 Apr 2017, 14:11

greatful

<p>i went to Nandos Southgate yesterday the one outside the mall. i forgot my husband's wallet which had a cash amount of R2530. his License and other cards, two hours later when we started looking for the wallet i realised i forgot it at Nandos. i tried calling the store but was informed by the call centre that they do not have a strore number i sent my mom who lives in the area to go and check if the wallet was there. she notified me that she found it and everything was still in there. i am TRULLY greatful to the team there and whoever that found the wallet. your intergrity, honesty and transparency is much appreciated</p>

0
Replies (1)
Nando's
Nando's's reply24 Apr 2017, 18:54
Official

Dear :Pheladi

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team