LK
Leandra K

1 reviews | Active since Mar 2009

02 Sept 2015, 11:21

great service and feedback well within time

Hi, I'd like to give a special thank you to Uriel and Nkuleleko for assisting with my complaint. they both handled my query with the up most consideration. they kept me informed with the status of the investigation to my query. <br> the turn around time received from these two individuals working for Nandos customer services is by far the most efficient I've every come across <br> <br> I did not expect anything in return, but the voucher is well appreciate.<br> <br> Keep up the great service

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Replies (1)
Nando's
Nando's's reply02 Sept 2015, 14:59
Official
Hello lee25,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.

We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)