1 reviews | Active since Aug 2016

15 Aug 2016, 18:15

Great Customer Service!

<p>I received the wrong order from Nandos today an I was sure that I had placed it correctly. When I called back about an hour later very hungry, they kindly agreed to replace the item. It is also not the first time that they have replaced an item that I was not totally satisfied with. Real value for money! I really appreciate the good service and polite manner in which the employees deal with my issues. </p>

0
Replies (1)
Nando's
Nando's's reply25 Aug 2016, 08:12
Official

We are thrilled to hear that the service you received is something you believe needed to be CHIRPED about, and we look forward to welcoming you back at your favouriteNando's Restaurant.

When it comes to hearing what you think of us, we really do care and your positive feedback and praise will be sent to the Restaurant and Restaurant Manager.

Such feedback encourages the Restaurant to continue meeting your expectation.

Our restaurants are where Nando's life-giving Peri-Peri Chicken is carefully prepared and flame grilled to perfection by our Nandocas who live by the mantra of Nando's passion, courage, integrity and pride.

Yours Sincerely,

The Nando's Customer Care Team,

Customer Care: ***

Operations Hours:

Monday - Sunday, 10am - 7pm (Excluding Public Holidays)