SM
Sello M

1 reviews | Active since Jan 2012

26 May 2015, 08:33

Good Service Ever

On the 21 May 2015 my business partner and I were driving from Thabazimbi to Pretoria after a very long meeting. We decided to stop at Nandos Brits for a meal. For my surprise I got the best special service from the moment I walked in. A young lady greeted us, after I make a payment she followed us with glass of water and soft drinks we ordered. Then followed the meal then from time to time she was asking us if we are OK. She impressed me even more when she come to collect unused dishes telling us that she prefer to have clean table for her customer. That blew me away because in ages other Nandos never gave me such a service I am used to personally clean the table I am using. After the meal I ask the young lady are you a manager she said no, \I am a trainee and my name is Nankie Senyonyo". I said Nankie keep it up your service is outstanding for a trainee I wish all waiters could adopt your work spirit. We left their premises"

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Replies (1)
Nando's
Nando's's reply26 May 2015, 10:01
Official
Hello cryblood,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.

We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)