CN
Chrislyn N

1 reviews | Active since Aug 2015

20 Jun 2019, 17:49

Good chicken. ****py service.

The below message is the message I posted a few days ago. I had received one call which I missed as I was busy. No message was left. I really can't understand how nandos takes such little care of their clients.

Went to Nandos near the glen (comaro crossing) and I wanted to sit there and eat. Was told by the person behind the till (very friendly) to have a seat and someone will be there to take my order. Waited for about 10 mins and no one was going to serve me anytime soon . All the other waiters were sitting at a table behind us. Won't visit there again. Ever.

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Replies (1)
Nando's
Nando's's reply21 Jun 2019, 12:06
Official
 Dear Chrislyn, 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)