1 reviews | Active since Apr 2012
Good After Sales Service
<p>On Sunday 09.10.2016 we had called in an order for Strips and Rice with Veggies and Haloumi.</p> <p>When then picked up the order and went home to eat. While eating my wife noticed that there was no chicken in the Chicken strips Rice with Veggies and Haloumi. There was only Haloumi and Veggies!!</p> <p>We assumed the lady taking order got it incorrect as this had happened before, however when we checked the slip we noticed that they had charged us for Chicken Strips and it said "Chicken Strips".</p> <p>So we called Nandos Sparks Road, Overport - Durban and told them of this discrepancy. They immediately realised the fault and sent a driver with the correct order and picked up the incorrect order! That was brilliant service, as usually when these franchises make a mistake they expect us to waste our fuel and drive back there... thanks Nandos Overport -Sparks Rd Durban... this is the first time that i have had great service from you guys and I hope it carries on... you guys are blossoming under new management - keep it up!</p>
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s welcomes all feedback from its customers – the bad and the good. In every instance, it passes these chirps on to the teams concerned, so that they are either able to remedy issues that have been identified or are encouraged to continue to provide exceptional chicken and service.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s welcomes all feedback from its customers – the bad and the good. In every instance, it passes these chirps on to the teams concerned, so that they are either able to remedy issues that have been identified or are encouraged to continue to provide exceptional chicken and service.