Glen marais Nandos the worst place on earth

i want to express the unwelcoming experience of the nandos at glen marais branch. this past wednesday 4th i took the entire church cell congregation of my area to have a good social time which ended up with disgusting experience. We first enquired on order of special R30 quarter meal and told no we cant get that at all no explanation which had some of the members confused. The place was extremly quiet which i have pictures of and pictures of the slips as well for you head office to see what a displeasing experience that branch is to your brand.

We then ordered and payed on time and the orders all came late some of them mixed up and had to constantly wake up and go to kitchen to see whats happening. The waiter TK was trying his best to work the kitchen and wait on us yet the remainder of the staff that was there stood back. We complained to manager who did nothing even to assist the waiter on delivering orders timely to our table.

In total we spent money on taste of disgusting service from this branch we ordered chicken not cut in 8 pieces some extra hot some mild due to children but was served extra hot 8 pieces cut cold-R287 order no 380 including this meal cold starters livers and getting the chips and wedges and garlic rolls and buns after we eat the chicken. for the next family who ordered and payed before me they got their food the last yet no chips no rolls just chicken cold cut 8 piecies again incorrect-R243 order no383- this family didnt even eat the food as was extremly disapointed with place we chosen. order 377 for amount R243 order was late mixed up and cold.Family disgusted. Things not ordered was given to them and was told to pay for it imagine???

The other orders the people(around R240) just didnt want to complain due to the disgusting response we got from the manager who we had to go to plead to come to explain why the service was like that. She comes and says i m sorry no staff and i give you drinks cold icy day to compensate disgusting experience not taking accountability no integrity for her business no respect to money we spent and evening we decided to choose a big name like nandos over other restaurants that would given us superior services. Laughing

to top this off i was washing my hands then a client that was a regular asked me am i complaing about service.him been a paramedic and regular client of nandos glen marais shared his disgust about the service and raw chicken and no herbs sauce and conditions of place not fit for ohsa. he was not happy (Stephen ********** 262)

so if this is regular and we visited this place once off imagine the image of this place in a superior are like glen marais how is nandos running their business.

call me renash ********** 948 or email me i send pics of slips and the image of your store no clients in it and staff hands in pockets while we experience disgusting taste of nandos.

i will continue to badmouth this branch till the rightfull person calls me not the manager who takes life as a joke and treats customers no ubuntu.