Giving Nados a 0 rating for wrong order and manager blaming it on customer not being able.l to use the app and saying the app doesn't belong to Nados but belongs to me because it's on my phone

Good day

Your app chose 6 different flavor for 1 Chicken while I chose half mild and half hot and on the app it does show that I did order half mild and half hot.

Then your manager at the New Market Restaurant called me and told me hoaemi clearly don't know how to use the app and that it's my app and not Nandos app that since it's on my phone it means it's my app that did the order wrong therefore Nandos is no way responsible for the wrong order.

He even made an example that it's like blaming whatsapp for not delivering a message when it was in turn me when I don't have data which didn't make sense ngoba the order went through and I asked why the kids orders were right Coz I ordered with no sauce and I was able to select that since he told me that I don't know how to use the app and no where in the conversation dis this man-ager apologize for the inconvenience instead he wanted to express how Nadoa jew market is not responsible for the mess up and that the Nandos app on my phone belongs to me and not Nados at its on my phone

If this is how you treat your customers am surprised Nandos still has alot of customers, I always order from you guys and to get this type of service wow I must say being told in not so many words that you stupid and can't use an app by a manager WOW

Kind regards Mpho Kgomo ***