1 reviews | Active since Nov 2010
Getting orders right the first time
Im Appalled by the service rendered by Nandos brooklyn design sqaure.<br> Yesterday i placed a telephone order to be delivered. i ordered 1/4 chicken chips and roll (well done with extra sauce) when i open the food i get a well done very dry chicken with no suace at all. i had to call in for sauces to be sent. Fine today i make another telephone order for the same food (i actually deliberately said the order twice to make sure they had the order right.) i get half done chicken with extra sauce. now the worst part is that the chicken still has a bit of Gull (greenish stuff in the inside of the chicken) i didnt even finish my lunch. threw it away.<br> i must say you guys just made me not to like nandos at. <br> Totally unacceptable
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59883
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Best regards,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59883
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Best regards,