1 reviews | Active since Jul 2017

08 Jul 2017, 17:17

Frightening service

<p>I ordered food with my cell from nandos to be delivered, little did I know that I had to pay for delivery which is not a problem. However the problem was having to be shouted by the lady on the other line. I was so afraid I wanted to hang up. Adding to that she rushed through the call I couldn't even speak after taking my order she hung up. Now because I didn't understand what am I paying for I had to call back and ask for clarification, here we go again she shouted at me and rushed through AGAIN. I was so frightened. Please call her to order. Her name is fun***i from leaping frog fourways</p>

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Replies (2)
Nando's
Nando's's reply08 Jul 2017, 17:46
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am –10 pm (including public holidays)

Nando's
Nando's's reply08 Jul 2017, 17:46
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am –10 pm (including public holidays)