1 reviews | Active since Apr 2011
FREEDOM DAY VOUCHERS
Yesterday I had been to the Nandos at Canterbury crossing and was issued with 4 vouchers for the freedom day meal and was told by the lady who issued the vouchers it was valid for yesterday 27/04/2015 and that specific store only which I understood. I then purchased 1 meal and advised i will come through later in the day to purchase the other 3 which they understood.<br> <br> I then went later to purchase the other 3 meals and was assisted by Mpho who had advised that they have already reached 400 for the day and issued 3 extra vouchers so my 3 I collected in the morning was not valid any longer.<br> <br> I spoke to Tshepo (He advised he is the manager) and that there was nothing that he could do as they have gave 3 extra vouchers over 400 so my vouchers will not work anymore.<br> <br> I was very unhappy with the service I received as they issued more vouchers than they supposed to resulting in my vouchers being invalid.my s<br> I then proceeded to purchase upper/meals from your competitor restaurant.<br> <br> I have been very supportive in your restaurant and I'm very disappointed with the service I received.<br>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)