1 reviews | Active since Feb 2017
***** found in Kids meal
<p>I Bought a meal for my family at Nandos Bayview ,Chatsworth, Durban and while my daughter was eating I noticed a ***** in her plate, I contacted the customer care who said they take complaints seriously and will investigate, nonsense,they rep**** after 45 days which I had to email them for a reply.</p> <p>Their conclusion was that it never happened at the store or supplier and it’s an isolated issue and I must accept a R200 voucher.</p> <p>They are *****, covering up this serious issue, we as customers don’t know what other filth and bacteria comes out of their kitchens which we don’t see. Standards are dropping as we don’t know what happens at other stores country wide.</p> <p> </p>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)