CL
Cindy Lazarus-Nassiep
1 reviews | Active since Jan 2016
22 Jan 2016, 18:09
Found a fingernail in the food
I ordered a full chicken with 3 side portions (coldslaw,4rolls and nandos salad) I ordered it to take away but when we got home and my daughter took a piece of chicken (cut in 8 pieces) there was a piece of finger nail in the chicken.
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Nando's's replyOfficial
26 Jan 2016, 15:46Hello Cindy2310,
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We can assure you that matters like this are treated with urgency and will our Customer Care Department contact you shortly to address this for you.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We can assure you that matters like this are treated with urgency and will our Customer Care Department contact you shortly to address this for you.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Nando's's reply26 Jan 2016, 15:46
Official
Hello Cindy2310,
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We can assure you that matters like this are treated with urgency and will our Customer Care Department contact you shortly to address this for you.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We can assure you that matters like this are treated with urgency and will our Customer Care Department contact you shortly to address this for you.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)