Hellopeter
Share Your Experience

1 reviews | Active since May 2012

31 Mar 2021, 15:34

Foolish Leeroy

I am disappointed with Leeroy (Ghandi Square). I went to the store to collect my order and the was no one by the door to take the temperatures and also sanitize customers. i walk in and Leeroy was standing behind the counter and he said "Hey" and pointed at the sanitize. Usually the is someone by the door to sanitize us but today the wasn't anyone. Strange enough the 4 people who came after me were not sanitized or be called "Hey"

Please have a stand that we can use to sanitize ourselves since your employees are failing to do their duties. however it is strange that the was no one at the door to scan customers. do better and i want Leeroy to apologize to me. my order was not even ready after i got confirmation to collect at 14:35. Busi was a darling running around and preparing it while i was waiting.

0
Replies (1)
Nando's
Nando's's reply31 Mar 2021, 18:01
Official
 Dear Gontse,  There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:             *** Operating hours:           Monday – Sunday, 9am – 10pm (including public holidays) 

Best regards,