1 reviews | Active since Jan 2017

23 Jan 2017, 16:41

Food was not good at all

<p>We ordered through Mr Delivery who's service was impeccable, and very prompt, however Nando's Lenchen Avenue Centurion did not live up to standard.</p> <p>The order had specifics on what we wanted , however to our surprise the food came as overcooked, dry, no sauce or extra sauce or flavour. Even though the meal came with small chips, the packets were not even half full. This is not the Nando's that we expected, and because it was sent by Mr Delivery we could not drive back and return it. The food ended up being binned and this is a complete waste of money</p> <p> </p>

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Replies (3)
's update23 Jan 2017, 18:10
Reviewer Update

Cannot see your reply

's update24 Jan 2017, 10:40
Reviewer Update

Hi Chrsitine can you call me back we were cut off and than i never heard back from you

Nando's
Nando's's reply24 Jan 2017, 13:30
Official

Dear Kamalan

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)