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Preston M

1 reviews | Active since Jun 2010

13 May 2015, 10:56

food posoning

i purchased a full chicken meal on Monday the 11/05/15 from Nandos Sunward park, 4 hours after consuming the chicken i felt terribly il, vomiting, fever, and diarrhoea, this continued throughout Tuesday, why doesn't Nandos cook their chicken thoroughly?, when a customer requests well done, which means the chicken skin should be dark brown in colour not looking like its been boiled, I'm terrible upset with Nandos for the pathetic way in preparing their chicken, its disgusting and i will never support another nandos again.

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Replies (1)
Nando's
Nando's's reply13 May 2015, 12:12
Official
Hello primary,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in seven working days.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)