lG
lauren G

1 reviews | Active since Feb 2015

10 Jul 2015, 14:20

food not up to standards

I was quite disappointed with the food I ordered. I ordered the peri peri wedges which are my absolute favorite on the menu. They seemed like they must've been old reject potatos, they had big black spots on most of them and to add to it only about 2 or 3 on the top had the peri peri spice on them, the rest were plain - if I wanted plain wedges I would have ordered them. I also ordered a wrap and the chicken was quite tough. Other than that the service was friendly and the branch was nice and clean.

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Replies (1)
Nando's
Nando's's reply10 Jul 2015, 14:37
Official
Hello laurengibbs,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)