PR
Prudence R

1 reviews | Active since Feb 2019

05 Mar 2019, 14:12

Food has not arrived

I placed an order online at Nandos Menlyn Malll at 12:56pm it now 2:11pm and the order still has not arrived. I contact the number provided and they were not helpful. This is completely unprofessional and unacceptable. Please contact me urgently.

0
Replies (1)
Nando's
Nando's's reply05 Mar 2019, 16:48
Official
 Dear  Prudence

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)