CB
Crysanne B

1 reviews | Active since Feb 2012

24 Jul 2015, 15:52

food 3 hours late

Food was ordered at Nando,s Malibongwe at 11:38am to be delivered to Kent Ave, after numerous calls the food was only delivered at 14:45pm, the food was cold, half of the order was not there and the rolls were old. We ordered food for R700 abnd will definitely not be using MR Delivery again nor would we be ordering from Nando's again. the worst service ever experienced

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Replies (1)
Nando's
Nando's's reply24 Jul 2015, 16:22
Official
Hello crysanne15,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***