NK
Neelan K
1 reviews | Active since Jul 2020
17 Jul 2022, 14:05
Fluctuating menu pricing
I'm not sure if anyone else is experiencing this ,but whilst online processing order, the menu price keeps fluctuating.I placed an order for the hotpot, which was 40 rands ,ordered 3 and went to bag it ,the total jumped to 150 for 3. This is not the first time, earlier the burger was 45, same story went to bag 3 ,order value jumped to 162. I only have a budget of 150, but can't seem to get something going because these menu pricing keeps changing, this is unacceptable.
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Replies (2)
Nando's's replyOfficial
17 Jul 2022, 15:51 Dear Neelan
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
Nando's's reply17 Jul 2022, 15:51
Official
Dear Neelan
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
NK
Neelan K's updateReviewer Update
21 Jul 2022, 12:21Good day, a representative did call explaining that there is an hidden surcharge for deliveries which I find misleading, all costs should be in clear view with details. Further more I tested this theory I found its not the case. So there is serious advertising issues that's misleading the public .
NK
Neelan K's update21 Jul 2022, 12:21
Reviewer Update
Good day, a representative did call explaining that there is an hidden surcharge for deliveries which I find misleading, all costs should be in clear view with details. Further more I tested this theory I found its not the case. So there is serious advertising issues that's misleading the public .