False offers

Nandos loves to brag about how amazing their food is and how their secret lies in the sauce to the extent that on the Nandos app there is an option to request for extra sauce. However Nandos do not deliver what they offer. I ordered a full chicken with two sharing sides (times 2) from Nandos Menlyn Mall today via the Nandos app and selected the extra sauce option. Not to my surprise the chicken we received was drier than ever with not an ounce of sauce at all!!!! This is not the first time we have had this issue and have experienced it in the store as well previously despite even asking to pay for the extra sauce!!! I am done with Nandos. You do not deliver what you offer. We will no longer be supporting Nandos.