cN
catherine N

1 reviews | Active since Sept 2017

08 Sept 2017, 11:34

False advertising

Nandos' advertised a R30 meal special which i had the pleasure of purchasing on the 06/09/17 @ 10:45 on the 7th i returned at 11am to buy the special once again and it was sold out. today i have got there @10:45 and Nandos waterfall said they were sold out @ 10:10am so I asked for proof that it was sold out at 10:10am the lady at the drive through couldn't why advertise something that you have no control measures of and tickets showing that 100 meals were sold to top it off Nandos Kayalami Was sold out @10 am which a friend of mine went to please explain how you can fool the public who supports your business daily where is the ethics and customer service for what you advertise. please do not take us for fools

0
Replies (2)
Nando's
Nando's's reply08 Sept 2017, 17:27
Official

Good Day Catherine,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

Chad Derbyshire

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)

Best regards,

cN
catherine N's update12 Sept 2017, 12:52
Reviewer Update
I am still awaiting your feedback its now tuesday