zH
zameer H

1 reviews | Active since Apr 2015

20 Apr 2015, 15:16

extremly poor service and i waited for 2 hours

i called and placed a order at 18:30 on friday 17/4/15.i asked if they if they would deliver.they rep**** NO.i then drove to collect my order i waited 2 hours for the food to be ready.the manager did not even apologize.when i got home the order was hot instead of mild.the service is terrible.will never recommend them to anyone<br>

0
Replies (1)
Nando's
Nando's's reply20 Apr 2015, 17:10
Official
Hello zams2wicked,

Nando's prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando's encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website.

Any comments received, both good and bad, give Nando's the opportunity to improve the quality of its service so that it meets both Nando's high standards and its customers' expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken's tail.