1 reviews | Active since May 2016

26 Jan 2018, 08:24

Extremely poor quality food

Last night 25th January 2018 we went the the Nandos branch in Arbour crossing Amanzimtoti and bought 3 x Nandos quarter chickens with sides. When we got home we discovered 3 pieces of chicken that looked like a baby chicks leg and was so extremely dry. The salad had rotten olives in and the lettuce was not fresh at all. I will never recommend this nandos branch to anyone ever and will most certainly not buy from them ever again.

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Replies (2)
Nando's
Nando's's reply26 Jan 2018, 19:05
Official

Good Day Yolande van der Merwe

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Kind Regards,

The Nando's Customer Care Team

's update13 Feb 2018, 15:26
Reviewer Update
Thank you Nando's for sorting my complaint out in a fast and professional manner.