ND
Nitesh D

1 reviews | Active since Mar 2016

03 Mar 2016, 17:03

Extremely pathetic stock

Went to the store for lunch today. Ordered full portion of livers, quater chicken meal well done and spicy chicken and rice. Upon receiving the order the piece that came in the quarter chicken meal was half of that of the normal Breast size piece and wasn't well done. I requested that amother piece be brought to me and asked for another garlic roll which I paid for. We finished eating the livers and the spicy chicken strips and rice then the waitress brings a garlic roll followed by the chicken. The chicken was acceptable but the roll was extremely hard and not of standards. I called for the waitress and she decided to go into the back at this point I left the store because I refuse to be treated like that I'm a paying customer

0
Replies (1)
Nando's
Nando's's reply04 Mar 2016, 12:38
Official
Hello dnitesh13,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)