1 reviews | Active since Oct 2015
Expired Food and Poor Service
Today bought a full pack with Portuguese Salad(take away) and chicken cut in 8 pieces. Guess what,when I got home it was 7 pieces,open the salad not fresh at all even the 2 sachet of salad dressing aswell were bad. From my understanding the chicken is flamed grilled,didn't look like it at all and the cashier didn't smile too and I had to wait 30min,only to find out I waited for poor service. I wasted 30 min of my life and the restaurant itself is not clean. I wasted money,I had to throw away the salad. I'd never ever go back there again. I know there store the salad in the fridge but at least they should check or smell if it's still fresh. I'm really really angry,I love Nandos chicken,but don't know if I'm going back to the Promenade branch -Mitchells Plain (CPT). Poor service,Bad/Poor food. I'd never forget it. Something must be done ASAP.
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za