PS
Phindiwe S

1 reviews | Active since Aug 2012

17 Jun 2018, 20:33

Expired feta

I was sold fata that expires on that day and manager was arrogant enough to say we want nandos to change their procedure. He failed to explain comfort me as a customer and showed that they didn’t care. I had to leave that feta there.... what I gather is Nandos procedure says sell the food even when is it off....

0
Replies (1)
Nando's
Nando's's reply18 Jun 2018, 13:58
Official

Dear Phindiwe

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9– 10 pm (including public holidays)