excellent manager

I recently took my wife and son to nandos in springfield. I wish I had got the name of the manager but he was an indian chap with glases, upon our arrival there was a short queue, this manager jumped in quickly to take orders and relieve the line, once the line had shortened and while waiting for our order I watched this guy who was all over the place cleaning tables, checking up on customers to see whether they were enjoying their meal, he even ran upstairs to grab a toilet roll for a lady who wanted to use the toilet. At no time did I see this man stand still, in addition I ordered a family meal with a side salad, upon receiving the salad we decided that we would rather have ordered the cole slaw, there was no issue at all replacing the salad for the cole slaw. I have been in the guest service industry for over 10 years and I have rarely seen a shop leader such as this guy, all the staff in that store seem to know exactly what they doing and look like they want to be there! Well done!