1 reviews | Active since Sept 2016

31 Oct 2016, 19:31

Entertainer app doesn't work

<p>I placed an order for delivery from Nando's Epsom Downs. For some ridiculous reason I was unable to use the Entertainer app if I was not in store. I can't understand what the difference is between me standing at the till and getting their PIN and getting the PIN over the phone and the delivery guy just bringing the discounted slip. This makes no sense to me at all.</p>

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Replies (1)
Nando's
Nando's's reply01 Nov 2016, 10:57
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)

Best regards,