bM
bashir M

1 reviews | Active since Apr 2015

29 Apr 2015, 18:18

eating in a storm

trading hour displayed on your shop windows reads Closing time: 23h00.<br> on 22nd April 2015 @ 22h09 we ordered our meal. We were told that the seating area is already been cleaned and we could only buy take-away meals. it was extremely inconvenient as we were visitors in the area and came by a taxi. the taxi driver does not allow eating in his cab which was understandable besides being unhealthy. The lady that served us were rather very unpleasant and not even a smile was forthcoming. my invoice no 764 and order no was no. 64. her name is Nompume 1. All I ask is that your company should have notification that the seating will be closed from 10pm and you trade for take-out only between 10pm to close. there should be no ill-feeling if that is your company policy. thanking you kindly. Bash Mukuddem

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Replies (1)
Nando's
Nando's's reply30 Apr 2015, 10:36
Official
Hello bash18,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)