Dull service provided
<p>On the 28th of July 2017 I visited Nandos Wonderpark to buy family meal. Upon my arrival I was serviced by the teller Pholosho with a smile. On collection of my meal I went through the packet but only to verify that all I paid for was packed becausethe previous time I bought a meal at the same place I only realised when I was home that rolls were not packed.</p> <p> </p> <p>To my shock when I arrived home to dish out I was met with a very dry and burnt chicken with no extra sauce I requested. Taking back the meal was sort of impossible because Wonderparkis on my way to and from work. Luckily when Pholosho gave me my meal he generously shown me the sms line to rate the service, immediately I went to talktonandos and lodged my complain. The following day on Saturday, 29 July I was called to find out how my experience was with the eating outlet. Wow I was amazed at the turnaround time of responding to my cry. The lady who called promised me that the manager of the Nandos will call me in 24 to 48 hours.</p> <p> </p> <p>Till to date, I'm still waiting for the call. The chicken I was presented with was nothing compared to the value of money I paid. Is this the service we should expect in your outlets? </p>
Dear Kedibone Kekana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Dear Kedibone Kekana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Dear Kedibone Kekana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Dear Kedibone Kekana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,